From: Rajan D Gupta <rajandgupta@gmail.com>
Date: Tue, Mar 1, 2011 at 6:16 PM
Subject: Maintenance Services of SML and Other Issues
To: anilsharma@supertechlimited.com, Goldy Gupta || Star Realcon <cmd@starindia.asia>
Cc: Nkgarg <nkgarg@starindia.asia>, oa.sharad@gmail.com, sswaroop802@yahoo.in, Subir Chopra <subir7@rediffmail.com>, kkmukhija@yahoo.co.in, rajatjain70@hotmail.com, pratishtha1999@yahoo.co.in, onsrivastava52@gmail.com, Nand Chopra <nand.chopra@gmail.com>, sdubey@vimalplastindia.com, Gunjan.Saini@relianceada.com, sinhasanjeev2005@gmail.com, byanktesh@gmail.com
Dear Mr. Sharma and Mr. Gupta
We wish to inform you that the members of our RWA, in the EGBM held last Friday, have approved the proposal of rolling out changes in the service levels on trial basis for 3 months and thereafter determine the charges accordingly. It was indeed very tough for us to convince the residents as they were very apprehensive of the approach and quality of actual delivery by SML, given their past experience of so many years now. We will shortly prepare a detailed MOU in this regard as agreed in our meetings. In the meantime, kindly arrange for rolling out the processes of negotiations with vendors / effecting necessary changes so that the trial process can be commenced with effect from 1 April 2011.
Best regards
Rajan d Gupta
General Secretary – SRO RWA
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